TIBCO Jaspersoft supports its products for a specific amount of time for everyone using a commercial license.
How is End of Life Support date calculated?
As described in The End of Life support Policy page Jaspersoft supports a product for 2 years after the release date of the following major release (first 2 numbers of the version).
So for example to calculate the end of life of version 6.2.0, you will need to look at the release date of version 6.3 (6.2.1 wasn't a major release).
Where do I find the specific date for the End of Life date of my version?
It might be tricky to find the release date for a version so it is recommended to access the Support Portal, support.tibco.com and find the Product Information page under the "About Support" menu (top-right of the page). From there you can download the End of Support Information for TIBCO Product Versions.
Additional note
It is possible to buy an extension to the support for up to 6 months (presented as End of Extended Support Date).
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