Jaspersoft Customer Orientation

1. Gain Access

	Fullfillment & Access
	Product Update
	Cloud
	Community

2. Get Set Up & Start Delivering Insights

Resources have been curated for Admins and Developers. Click the links below to review this information.

We also have a New Customer Email Campaign that can help ramp up your team and drive value with Jaspersoft. Sign up here.

Administrators	Developers

3. Enablement Hub

	Intro To Data
	Embedding Jaspersoft
	Performance Tuning
	Training

4. Get Help With Additional Resources

	Technical Support
	Get Questions Answered
	Professional Services
	Training

5. Top Documents To Review

	JasperReports Server Administrator Guide Our Admin Guide covers the basics of user and role management, working with data sources, themes, server diagnostics, system configuration and more.
	Jaspersoft Studio User Guide Our Studio User Guide introduces you to the ins and outs of creating highly formatted Pixel-Perfect Reports for your organization. That includes working with report elements, parameters, variables, expressions, hyperlinking and more.
	JasperReports Server User Guide Our JRS User Guide details how you can create domains, dashboards, run/schedule reports, and work with our ad hoc editor.
	JasperReports Server Authentication Cookbook Our Authentication Cookbook walks through internal/external authentication and common authentication types e.g. LDAP, CAS, Token-based Authentication.
	JasperReports Server Ultimate Guide Our Ultimate Guide covers customizing reports, altering the UI, working with custom data sources, JasperReports Server APIs, and cluster design.

6. Jaspersoft Community Forums

The Community Wiki is a collection of Jaspersoft and User created content to help Community users flourish with Jaspersoft. We have listed a small sampling of what is available. Be sure to visit our Community Site to dive deeper into what is available.

How-To Articles

Troubleshooting

7. Support Portal

If you have been provisioned with a support portal account you can reach out to our support team for assistance. The best means of getting in touch with our support team is through our support portal, support.tibco.com. You can create cases and more all in one location. There is additional Support Information located on our Jaspersoft website. The link will detail Support Definitions, SLAs, Product Patch Policies and more.

Note the following points of interest in our support portal.
 

8. Customer Success

The Customer Success team has created a white paper detailing the pros of working hand in hand with a Customer Success Manager and Customer Success Engineer to maximize your ROI with Jaspersoft. Review this white paper here.

Learn more here and reach out to our Sales Team if you are interested in joining our UpShift Program.