Issue Description:
You are running a report from the JasperReports Server Repository in Chrome.
When you export it to PDF by clicking Export -> As PDF, the hyperlink in the report does not work. If you run the report in IE and Firefox the same way, the hyperlink in the PDF report works fine.
That is most likely because the default is set to Chrome's built-in PDF Reader. You can disable the Chrome PDF Reader. See below.
Resolution:
- Type chrome:plugins in the address bar
- click Disable in the entry for “Chrome PDF Viewer.”
The Adobe Reader plug-in will automatically be enabled, if you have it installed already. Otherwise, it will ask you to install it. After it is installed, next time you export the report to PDF, Chrome will invoke the Adobe Reader instead. The hyperlink will work in this case.
UPDATE for later versions of Chrome:
In later versions of Chrome, you can no longer access plugins as described above. To turn off in-line PDF viewing in Chrome you need to:
- Type chrome:settings in the address bar
- Under Privacy and Security, click on Site Settings (or search for "PDF" in the settings search bar)
- Click on PDF Documents
- Turn on the Download PDF files instead of automatically opening them in Chrome option
This will cause any PDF file to automatically save to your computer instead of using Chrome's inline PDF viewer.
Ref. Case #00031800
MJB 05/06/20
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