ProblemWhen creating a new dashboard in TIBCO JasperReports® Server 6.x dashboard designer, users get a pops up a message saying "Click OK to keep your session alive, otherwise it will expire ...." CauseUsers have set the session-timeout to zero in their web.xml configuration file to prevent session timeouts: <session-timeout>0</session-timeout> | [toc] |
There's a bug in dashboard designer that would trigger the pop up warning message if session-timeout is set to 0 or -1.
Work Around
A bug report has been filed to address the deficiency (internal reference number is JS-33382). Until a fix is made, users should set the session-timeout to a large number in minutes to overcome the problem:
<session-timeout>9999</session-timeout>
Reference
TIBCO JasperReports Server Security Guide version 6.4.0 "Configuring the User Session Timeout"
TTC-20170713
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