Issue Description:You may find the following error trace in the installation.log: | [toc] |
[13:01:11] Initializing database
Executing vcredist_x64.exe /q
Script exit code: 0
Script output:
Script stderr:
Executing initdb.exe -U postgres -E UTF8 -D E:/TEST~1/REPORT~1/REPORT~1/POSTGR~1/data
Script exit code: SIGABRT
Script output:
Script stderr:
child killed: SIGABRT
Error running initdb.exe -U postgres -E UTF8 -D E:/VENDOR~1/REPORT~1/REPORT~1/POSTGR~1/data : child killed: SIGABRT
Executing sc stop
Script exit code: 1639
Script output:
DESCRIPTION:
Sends a STOP control request to a service.
USAGE:
sc <server> stop [service name] <reason> <comment>
<reason> = Optional reason code number for service stop
formed with the following elements in the format:
Flag:Major reason:Minor reason
[E.g., 1:2:8 means Hardware: Disk (Unplanned)]
Flag Major reason
------------------ ---------------------------
1 - Unplanned 1 - Other
2 - Custom 2 - Hardware
4 - Planned 3 - Operating System
4 - Software
5 - Application
64-255 - Custom
Minor reason
-----------------------------------
1 - Other
2 - Maintenance
3 - Installation
4 - Upgrade
5 - Reconfiguration
6 - Hung
7 - Unstable
8 - Disk
9 - Network Card
10 - Environment
11 - Hardware Driver
12 - Other Driver
13 - Service Pack
14 - Software Update
15 - Security Fix
16 - Security
17 - Network Connectivity
18 - WMI
19 - Service Pack Uninstall
20 - Software Update Uninstall
22 - Security Fix Uninstall
23 - MMC
256-65535 - Custom
<comment> = Optional comment for the reason above (127 characters maximum)
Script stderr:
Program ended with an error exit code
Error running sc stop : Program ended with an error exit code
Executing sc delete
Script exit code: 1639
Script output:
DESCRIPTION:
Deletes a service entry from the registry.
If the service is running, or another process has an
open handle to the service, the service is simply marked
for deletion.
USAGE:
sc <server> delete [service name]
Script stderr:
Program ended with an error exit code
Error running sc delete : Program ended with an error exit code
Executing sc stop jasperreportsTomcat
Script exit code: 1060
Script output:
[SC] OpenService FAILED 1060:
The specified service does not exist as an installed service.
Resolution:
The error is usually a result of the system environment. Check the following:
Log in as local admin to install.
Make sure that the user has full rights to the folder indicated in the error trace. In the example:
E:/TEST~1/REPORT~1/REPORT~1/POSTGR~1/data
Check and make sure that the postgresql port 5532 is available. Try netstat -a to check which ports are being used.
If on Windows, go to Control Panel -> System and Security ->Administrative Tools->Services and make sure that there are no reminant postgresql processes running using the same port.
If on Windows, UAC and/or firewall may be preventing initdb.exe to run. Try turning them off temporarily to see if that is the case.
Ref. Case #00040955
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