Drill Down report: /status REST call hanging in Internet Explorer

0

We have several reports running in production and a user recently reported that the drill down reports are now hanging in Internet Explorer.

Upon further investigation, I was able to reproduce, and found that it is the .../reportExecution/.../status call that is causing the issue. Running the same report in Chrome & Firefox, this call takes < 40 ms. In IE (9, 10, 11) this call takes almost 60 seconds.

Has anyone else experienced this problem lately?

Details: Jasper Pro version 6.1.1 with Visualize.js, running within an AngularJS application

URL Protocol Method Result Type Received Taken Initiator Wait‎‎ Start‎‎ Request‎‎ Response‎‎ Cache read‎‎
/jasperserver-pro2/rest_v2/reportExecutions HTTPS POST 200 application/json 342 B 312 ms XMLHttpRequest 2949 109 0 203 0
/jasperserver-pro2/rest_v2/reportExecutions/4d5.../exports HTTPS POST 200 application/json 213 B 47 ms XMLHttpRequest 3261 0 0 47 0
/jasperserver-pro2/rest_v2/reportExecutions/4d5.../exports/c2.../outputResource HTTPS GET 200 text/html 0.76 MB 3.01 s XMLHttpRequest 3308 0 2995 15 0
/jasperserver-pro2/getReportComponents.html HTTPS POST 200 application/json 15.32 KB 0.70 s XMLHttpRequest 6568 0 0 468 234
/jasperserver-pro2/rest_v2/reportExecutions/4d5.../status HTTPS GET 200 application/status+json 238 B 58.43 s XMLHttpRequest 8549 0 58438 0 0
/jasperserver-pro2/rest_v2/reportExecutions/4d5… HTTPS GET 200 application/json 0.51 KB 156 ms XMLHttpRequest 66987 78 78 0 0

 

jclarke_1's picture
Joined: Feb 9 2015 - 9:09am
Last seen: 2 years 5 months ago

1 Answer:

0

Solved the problem thanks to a user from another thread: http://community.jaspersoft.com/questions/988721/visualizejs-610-report-...

The solution was to disable the jiveUI features (sorting, filtering, etc.) from the table in the drill down.

_reportService.report({
            resource: uri,
            container: containerId,
            defaultJiveUi: { enabled: false },
            runImmediately: false,
            events: {
                changeTotalPages: function(totalPages) {
                    EventService.pub("PAGE_COUNT_CHANGED", {pageCount: totalPages, container: containerId});
                }
            },
            linkOptions: {
                events: {
                    "click": function(evt, link){
                        _fireReportClickEvent(evt, link);
                    }                
                }
            },
            error: function (err) {
                _handleError("An error occurred while attempting to load the list of reports. " + err.message, err);
            }
        });

jclarke_1's picture
Joined: Feb 9 2015 - 9:09am
Last seen: 2 years 5 months ago
Feedback
randomness