JasperReports Not Sending to Distribution Lists

This is probably a simple solution/answer so my apology ahead of time.....

We are using JasperReports with CA PPM 14.2.  When I schedule reports to run, they send properly to normal (single user) email addresses.   However, if I enter a distribution list as the mailto (i.e., itsuers@company.com), the reports do not send.   Is there a trick to making this work or something in the setup I am missing? 


Jay.McWhorter's picture
Joined: Mar 21 2016 - 6:46am
Last seen: 6 years 7 months ago

1 Answer:

Server don`t care about provided email (it`s user or distribution list) it`s sending email to MTA (Mail Transfer Agent) usualy by SMTP and distribution is happening on MTA side.

Check logs it`s possible that your MTA is refusing to accept emails to this addresses or credentials are invalid

ogavavka's picture
Joined: Mar 12 2012 - 2:10pm
Last seen: 2 months 3 days ago