Jasperadmin user has no import/export in settings

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Hi all, pretty new to Jaspersoft but working on an upgrade for our 2 servers so I can migrate them to 1. 

Anyway, when going through the backup procedure I was trying to do the export this from the UI, but the jasperadmin user has no option to do that. I only have Log settings, OLAP settings and AWS settings available. Unfortunatly the last guy who worked with the Jasperserver is no longer at the company and I don't know the superuser password either.

 

So can anyone advise how to find or reset the superuser password and/or why I can't use the export with the jasperadmin user. 

Thanks a lot!

robbert.oomen's picture
Joined: Dec 11 2015 - 6:02am
Last seen: 2 years 8 months ago

3 Answers:

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Hi, only the "superuser" account has priviledges to export form the UI. You need to be logged in as superuser and not jasperadmin.

marianol's picture
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Joined: Sep 13 2011 - 8:04am
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You can reset the superuser password by directly editing the jiuser database:

http://community.jaspersoft.com/wiki/what-do-when-admin-user-unable-logi...

elizam's picture
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Joined: Mar 5 2012 - 9:19am
Last seen: 2 days 12 hours ago
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Just to note for somebody else reading this thread, this topic is about Commercial version of JasperReports Server. There is no "superuser" in the community version.

hozawa's picture
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Joined: Apr 24 2010 - 4:31pm
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