Hello all,
We're evaluating JasperSoft Report server and could not finish all the tests prior license expiration. apparently the mail address eval@jaspersoft.com return an error. Whom could we contact for the license renewal/prolonging?
8 Answers:
I think you're suppose to contact sales.
Actually, I validated that that email address is correct - eval@jaspersoft.com.
I got a response from a very competent person in less than two minutes. I would try again.
Thanks everyone for the suggestions. Good idea to call them on the numbers in Contact Us. Will definetely do.
Donald (djohnson53), I hope I guessed your name roght :) I've got the following error when I mail to eval@jaspersoft.com:
We're writing to let you know that the group you tried to contact (js-eval) may not exist, or you may not have permission to post messages to the group. A few more details on why you weren't able to post:
* You might have spelled or formatted the group name incorrectly.
* The owner of the group may have removed this group.
* You may need to join the group before receiving permission to post.
* This group may not be open to posting.
I'll send the error msg over to TIBCO IT folks. Thanks for setting me straight on it. I tried using a personal account too. Even when I try being on the outside I must be on the inside!
I also passed your contact info off to someone who should contact you today.
Yes, it is Don Johnson.
Hi Don,
Thanks a lot for the help! Finally I've got an answer from someone. Just mailed me the new license file with no istructions on what should I do with it and how to replace it. I asked hime for the explanations and he disappeared. Simple file replace didn't work.
