Problems signing up for AWS support
Posted on May 4, 2015 at 2:22pm
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We have a multitenant hourly AWS instance and have been getting errors while trying to sign up for free support. Is there a problem with the registration system?
We tried with the initial splash page on our instance (where the account ID is prefilled) and with the below resource. Both result in an error message 'an error has occurred'.
Any help?
http://www.jaspersoft.com/aws_signup/
Joined: Nov 25 2014 - 11:48am
Last seen: 6 years 12 months ago
Posted on May 12, 2015 at 9:50am
Have you tried again it should be fixed.
Joined: Sep 13 2011 - 8:04am
Last seen: 3 years 9 months ago
Posted on May 13, 2015 at 7:36pm
Yes, we got the verification emails. However we were looking for the Jaspersoft Studio Pro which I swear I read somewhere said comes with AWS hourly.
Joined: Nov 25 2014 - 11:48am
Last seen: 6 years 12 months ago
Posted on May 20, 2015 at 4:27pm
Yes you should be able to download it from the support portal after you registered. If you still have issues ping me and I'll take care of it. It may have happened that since you registered during the glitch something is not correct.
Joined: Sep 13 2011 - 8:04am
Last seen: 3 years 9 months ago
We're looking into it.