Problems signing up for AWS support

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We have a multitenant hourly AWS instance and have been getting errors while trying to sign up for free support. Is there a problem with the registration system? 

We tried with the initial splash page on our instance (where the account ID is prefilled) and with the below resource. Both result in an error message 'an error has occurred'. 

Any help? 

http://www.jaspersoft.com/aws_signup/

bill_10's picture
Joined: Nov 25 2014 - 11:48am
Last seen: 6 years 12 months ago

We're looking into it.

djohnson53 - 7 years 2 months ago

3 Answers:

Have you tried again it should be fixed.

marianol's picture
12154
Joined: Sep 13 2011 - 8:04am
Last seen: 3 years 9 months ago
Yes, we got the verification emails. However we were looking for the Jaspersoft Studio Pro which I swear I read somewhere said comes with AWS hourly.
bill_10's picture
Joined: Nov 25 2014 - 11:48am
Last seen: 6 years 12 months ago

Yes you should be able to download it from the support portal after you registered. If you still have issues ping me and I'll take care of it. It may have happened that since you registered during the glitch something is not correct.

marianol's picture
12154
Joined: Sep 13 2011 - 8:04am
Last seen: 3 years 9 months ago
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