Can't see chart report in mobile phone app after upgrading to v5.6

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After upgraing JRS from v5.5 to v5.6, I found the chart was empty in mobile phone app (Both iOS / Android).

But the table is okay, please help if you have any idea. 

By the way, the chart report is visible if opening in notebook browser.

Thanks in advance.

starrlingo's picture
Joined: Aug 23 2013 - 1:06am
Last seen: 1 year 5 months ago

3 Answers:

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Are you using JasperMobile to view the reports?

I've upgraded my installation from 5.5.0 to 5.6.0 and not experiencing what you've described. If you applied your theme, try reverting back to the "default" theme.

hozawa's picture
44949
Joined: Apr 24 2010 - 4:31pm
Last seen: 1 month 1 week ago
0

Hi hozawa, 

Yes, I am using the JasperMobile App. But I didn't change the theme, and I also create an new trial JRS to verify.

I take some scrrenshot on browser, phone app.

Take the sameple report "01. Geographic Result by Segment Report" as an example, you can see the chart report is empty in mobile app.

And the version of my app is v1.8 in android and v1.8.1 in iOS.

starrlingo's picture
Joined: Aug 23 2013 - 1:06am
Last seen: 1 year 5 months ago
0

Hello starrlingo,

Thank you for this post! I'm pleased to say, that we've released new Android App and fixed this issue. Please check it out.

Best regards.

mlupey's picture
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Joined: Dec 10 2014 - 1:31pm
Last seen: 3 years 4 days ago
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