Can't see chart report in mobile phone app after upgrading to v5.6
Posted on June 30, 2014 at 1:05am
After upgraing JRS from v5.5 to v5.6, I found the chart was empty in mobile phone app (Both iOS / Android).
But the table is okay, please help if you have any idea.
By the way, the chart report is visible if opening in notebook browser.
Thanks in advance.
Joined: Aug 23 2013 - 1:06am
Last seen: 5 years 1 week ago
Posted on June 30, 2014 at 7:23pm
Are you using JasperMobile to view the reports?
I've upgraded my installation from 5.5.0 to 5.6.0 and not experiencing what you've described. If you applied your theme, try reverting back to the "default" theme.
Joined: Apr 24 2010 - 4:31pm
Last seen: 3 years 7 months ago
Posted on June 30, 2014 at 8:11pm
Hi hozawa,
Yes, I am using the JasperMobile App. But I didn't change the theme, and I also create an new trial JRS to verify.
I take some scrrenshot on browser, phone app.
Take the sameple report "01. Geographic Result by Segment Report" as an example, you can see the chart report is empty in mobile app.
And the version of my app is v1.8 in android and v1.8.1 in iOS.
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Joined: Aug 23 2013 - 1:06am
Last seen: 5 years 1 week ago
Posted on December 11, 2014 at 6:12am
Hello starrlingo,
Thank you for this post! I'm pleased to say, that we've released new Android App and fixed this issue. Please check it out.
Best regards.
Joined: Dec 10 2014 - 1:31pm
Last seen: 6 years 6 months ago
