License activation thread


I see following exception in the JRS running on Tomcat server. Although JRS  (enterprise edition) is running and accepting the license I do not have good feeling seeing such exceptions in the log. Is there solution for that?

This exception appears only when I use commercial license, with trial license the exception will not appear. Solution described here ( does not work because there are not such Java options defined.

Exception in thread "License activation thread" java.lang.NoClassDefFoundError: org/apache/axis/AxisFault
        at com.jaspersoft.ji.license.LicenseSupport.doActivateLicense(
        at com.jaspersoft.ji.license.LicenseProviderImpl$
        at java.base/
Caused by: java.lang.ClassNotFoundException: org.apache.axis.AxisFault
        at org.apache.catalina.loader.WebappClassLoaderBase.loadClass(
        at org.apache.catalina.loader.WebappClassLoaderBase.loadClass(
        ... 3 more

gamlin's picture
Joined: Jul 26 2016 - 6:24am
Last seen: 1 year 8 months ago

Do you have a support contract with Tibco as a JasperReports Server Enterprice or Professional (JRS-Pro) user? If you are, please log in to your support portal account and open a support case to log this issue officially. If you are not, could you tell us where you got this jasperserver.license file from? Regards

tchen - 3 years 7 months ago

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