Jasperserver upgrade - HTTP Status 404 – Not Found - The origin server did not find a current representation for the target resource or is not willing to disclose that one exists.

[aparnagl]

Hi

I had Jasper server 6.1.0 cp installed on ubuntu. It had a bundled tomcat 7.0.59 and postgresql. This isntance was running fine.

Then I upgraded it to 7.1.0 following the link given below:

https://community.jaspersoft.com/documentation/tibco-jasperreports-server-upgrade-guide/v71/upgrading-60-63-71-0#upgrading_562921741_1114058

It worked fine yesterday and I could access the log in page using localhost:8080/jasperserver/login.html

I could also see the imported reports and could run a report successfully.

Then I have shutdown my laptop and this morning I restarted tomcat version 8.5.51 from the following path:

/opt/tomcat/apache-tomcat-8.5.51/bin$ sudo ./startup.sh

Tomcat started successfully and I could view the standard tomcat 8.5.51 page by using localhost:8080/

Then I tried again localhost:8080/jasperserver/login.html

But, this time it did not work and is giving the following error:

HTTP Status 404 – Not Found

---

Type Status Report

Message /jasperserver/login.html

Description The origin server did not find a current representation for the target resource or is not willing to disclose that one exists.

---

Apache Tomcat/8.5.51

 

What could be the reason? I have started postgresql using the following command:

service postgresql start

And then checked the status which shows that postgresql has started.

Can someone please help?

[aparnagl]

I realised that after starting postgresql, I needed to restart tomcat. That's when the jasperserver worked. 

I have a question about how to start/stop/restart jasper server for this upgraded version 7.1.0 as there is no ctlscript.sh file 

[aparnagl]

This has been so much trial and error solution.

We keep on getting these errors again and again and not sure what really causes them. Can someone guide us?