Hello everyone !
I have a strange problem, I can export my dashboard to PNG but I can't export it in any other format (PDF, DOCX, PPT, ...).
When I try to do, an error message is prompted and it tells me that I haven't got the permission to export the file (This is strange because my dashboard is in my folder (I can exports reports, etc)).
Do you know what I need to configure in order to autorize the export of dashboard ?
Thanks in advance for your help.
1 Answer:
Posted on March 9, 2020 at 6:09am
I have contacted the support for this issue.
The problem was the absence of the "Temp" folder inside the organisation folder, it's necessary to have it with Administer permissions on ROLE_USER in order to export a dashboard in PDF / docx.
Contact me if you have a similar problem.
