Can't export Dashboard to pdf

0

Hello everyone ! 

I have a strange problem, I can export my dashboard to PNG but I can't export it in any other format (PDF, DOCX, PPT, ...).

When I try to do, an error message is prompted and it tells me that I haven't got the permission to export the file (This is strange because my dashboard is in my folder (I can exports reports, etc)).

Do you know what I need to configure in order to autorize the export of dashboard ?

Thanks in advance for your help.

arnaudsimon091's picture
Joined: Nov 26 2018 - 12:25pm
Last seen: 3 weeks 5 days ago

1 Answer:

1

I have contacted the support for this issue.

The problem was the absence of the "Temp" folder inside the organisation folder, it's necessary to have it with Administer permissions on ROLE_USER in order to export a dashboard in PDF / docx.

Contact me if you have a similar problem.

arnaudsimon091's picture
Joined: Nov 26 2018 - 12:25pm
Last seen: 3 weeks 5 days ago
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