Schedule not working

[Henrikke.m]

Hi, 

anyone else experiencing issues with scheduler? And over all loading of reports in Jaspersoft? Nothing in our scheduler is sending, and none of the reports opening. Only stands in loading mode

Nothing wrong with on our side it seems, but though maybe Jasper were running any updates on their side?

[joseng62]

Hi Henrikke, you need to give more info. 
Which jaspersoft are you using. Version no. ? Community or Pro edition ? Cloud based Jasersoft ?  
If you have a stand alone jasper installed on your own servers, then jasper updating is no concern. 
Also I am unaware of any auto update jaspersoft does, most of the time update is done trough Dev Ops person or a wanring will be given to you at the least, as any update could have compatability issues. So one would need a choice in this matter.

Also when you run the same reports in your Jasperstudio agianst same datasource, do you get same resutls. 

It's sounds that your jasperserver is either wating for the database result set to then be able to start generating the report or your jasperserver might be experience memory issues. 
In regard to memory, it's most likely a cache memory overload. Most issues do reflect in the log files, specific the memory. 

To test database issues,  1- check datasource connection to db ,is succesfull, 2- limit the report's query to like 1 row and then upload the report and run. If it works, then it means that you might have a data query returning a big dataset, most likely duplicating the data. 

To test memory: Start looking into a java monitoring memory tool. Java ussually include jconsole, but there are others. 
This link wil lgive you idea about what I am taking about. 
https://community.jaspersoft.com/wiki/jconsole-and-jasperreports-server

Also on another note, when you sign in as administrator in Jasperserver, there is a  manage tab, that has sever settings option. Then on left panel you have a log settings, you could set log level or add addtional log properties to assist in identifying the issues. 

And most obvious you might have network issues, just thought I should mention the obvious.