Hyperlinks in reports not working after adding to dashboard

Hi,

Jaspersoft 6.2 for ca service management.

We have created two different reports with many columns. One of the columns has hyperlink.

One report has sort option, the other one doesnt. When we click on hyperlinks after opening both the reports individually, they work fine.

However, when these reports are added to dashboard, hyperlink works only on report without sort option. The hyperlink on other report in dashboard doesnt open anything after clicked.

Please help! 

Thanks!