JasperReports Server No Longer Displaying Meaningful Error Messages

We recently upgraded Jasper to version 6.4, and now we no longer get meaningful error messages. Now, when we get an error we receive and error like this:

Error Message

There was an error on the server. Try again or contact site administrators. (Error UID: 45352366-fdc2-45f9-93bf-ada6b46e03af)

Before upgrading, we used to get detailed error message that allowed us to troubleshoot the error that occurred. Now we simply do not have the information to do this. Can someone tell me how we can get meaningful error messages to display once again in JasperReports Server?

Thank you

tomcushing70's picture
Joined: Sep 21 2011 - 10:35am
Last seen: 4 years 9 months ago

hi i just installed Jasper 6.4 and i have the same issue. Did you manage to resolve this?

i used to use the error messages to catch any problems.


Dmclean - 6 years 5 days ago

You have to look in the log files now. I use the following command. You may have to change the path.

tail -1000 /apps/local/apache-tomcat-8.0.45/logs/catalina.out

tomcushing70 - 5 years 10 months ago

Is there any setting which will help us to get back the details of the error message on error window?

mundrameenaxi - 4 years 10 months ago
show 1 more...

you can configure roles for detail levels in applicationContext-security.xml [outputControlMap]. see "TIBCO JasperReports Server Security Guide » Application Security » Hiding Stack Trace Messages"

berichte - 3 years 1 month ago

1 Answer:

I think this is for security because users will be able to see the error messages containing internal information too. Just look in the log file instead.



hozawa's picture
Joined: Apr 24 2010 - 4:31pm
Last seen: 4 years 3 months ago