Not able to see jasperserver login page

Posted on July 18, 2016 at 11:21am
Hi experts, We are having an issue, last week everything was working fine with our Jasperreports server but today suddenly we are not able to see the login page, we get a "this page cannot be displayed" error on IE, if i run the network diagnostics tool say that the web server may not be availbale and it cannot establish a secure connection, the thing is that if i use google chrome everything is working fine with our server, any ideas about this will be very appreciated. Regards!
MikeM19's picture
MikeM19
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3 Answers:

Posted on July 18, 2016 at 2:44pm

Which version of JasperReports Server and IE are you using? JasperReports 6.3.0 dropped IE8 support.

hozawa's picture
hozawa
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Posted on July 19, 2016 at 4:33am

Hi,
Hozawa has a good suggestion. 
If thats not the case, share the catalina.out.

Regards,
KKriplani

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kkriplani
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Posted on July 19, 2016 at 8:42am

Thanks both for your responses, it seems to be an issue with a OS or IE security update, i noted that Windows update ran after the issue appears so i executed a system restore and the jasper login page is normally showing once again, i'll try to find out exactly which KB is causing the issue and will post it here for reference.

Thanks!

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MikeM19
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