Thank you for the suggestion but if I remove that part in the URL, the website just forwards back to that URL. What I did to resolve this was delete the cached files and/or folders "inside" of the jasperserver-pro folder (path below) then restart tomcat 7. This is from the instructions on the slide-show video when switching between the different levels with the 30 Day Evaluation server.
On Windows 2008 using Pivotal tc Server: %TOMCAT_HOME%workCatalinalocalhostjasperserver-pro
