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colddata

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Posts posted by colddata

  1. Hi,
    We have installed yesterday the WAR distribution ZIP file following instructions in the installation guide. The installation went more or less painlessly. However, we are experiencing these issues:

    1. Browsing the Jasper server GUI is taking forever (sometimes, I need to wait over a minute for another page to show up). And I am not talking about running sample reports (that are very slow too), I am talking about browsing the GUI itself. And this server has no load and plenty of memory, so the issue has to be somewhere else.
    2. In Firefox, quite often the navigation tree (in the left pane under "Folders") doesn't show up at all. See attached image. I have to hit page refresh to make it appear. Seems like this is not an issue in IE8.
    3. Some of the sample reports that were installed hang the server at CPU 99%. I have to kill and restart the app server to bring things back to normal. See 2 attached images showing top processes before and after.

    We are supposed to showcase this product next week and this is a huge showstopper for us. Please let me know if there is anything I can do or try to fix these problems.

    Server:

    OS: Linux CentOS 4 (64 bit) 1 CPU

    Memory: 8GB

    Web server: Apache 2.2

    Database: MySQL 5

    App server: JBoss 5.1.0 GA

    Java:

    java version "1.6.0_18"
    Java SE Runtime Environment (build 1.6.0_18-b07)
    Java HotSpot 64-Bit Server VM (build 16.0-b13, mixed mode)

    JBoss JVM Options set in run.conf:

    JAVA_OPTS="$JAVA_OPTS -Xms512m -Xmx1024m -XX:PermSize=32m -XX:MaxPermSize=128m -Xss2m -XX:+UseConcMarkSweepGC -XX:+CMSClassUnloadingEnabled -XX:+CMSPermGenSweepingEnabled"

    JAVA_OPTS="$JAVA_OPTS -Djavax.xml.soap.MessageFactory=org.apache.axis.soap.MessageFactoryImpl -Djavax.xml.soap.SOAPConnectionFactory=org.apache.axis.soap.SOAPConnectionFactoryImpl -Djavax.xml.soap.SOAPFactory=org.apache.axis.soap.SOAPFactoryImpl -Djavax.xml.transform.TransformerFactory=org.apache.xalan.processor.TransformerFactoryImpl"

    Client:

    OS: Windows 7 (64 bit)

    Browser: Firefox 3.6.9

    Please let me know if you need any other info.

     

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