Issue Description
In process of upgrading to TIBCO JasperReports® Server v.7.1.1, customer tried to import full repository export via UI and got "Internal Server Error" error constantly.
Resolution
In order to debug the issue, we tried to import the archive with js-import script.
The script failed with error
jsexception.no.principal[/code]
Further export archive analyzing discovered, that there were a few users with space at the end of username.
index.xml file of the export archive contained user details like
<user tenant="test">user@text.com </user>[/code]
When a user created manually via UI, spaces are not allowed.
Although it was no determined how the users with space were created in customer's instance, but deleting such users in the repository and generating a new export file resolved the issue.
AS-20190814, case #01782558
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