Changing profile attribute value is not reflected after the change

Scenario:

You have a cluster of TIBCO JasperReports® Servers and use profile attributes for users or organizations. You change the profile attribute value but the server keeps using the old one and the change is not reflected until much later. Sometimes you have to wait for hours before you see the changes.

Solution:

When you have a situation like this, most likely you don't have the ehcache distribution configured between the servers, or this configuration is incorrect. Please check the following documentation section for more info about this:

https://community.jaspersoft.com/documentation/tibco-jasperreports-server-ultimate-guide/v790/sample-configurations