Jump to content

  • AWS BYOL - newly applied jasperserver.license is failing

    bnee_1

    By bnee_1

      • Features: JasperReports Server, Reports, URLs Version: v6.0 Product: JasperReports® Server
     Share

    Issue Description

    On my AWS BYOL environment, the new jasperserver.license in the JasperReports Server's WEB-INF directory is not recognized. I see this error when I try to login to JasperReports Server:

    		[toc]
    License Failed Invalid license. License file /usr/share/tomcat7/webapps/jasperserver-pro/WEB-INF/jasperserver.license was not found. Please contact Jaspersoft Technical Support."

    Resolution

    Modified the permissions with chmod for the jasperserver.license to allow every user to read it. Then, restarted Tomcat.

    Ref. Case 00059760

     Share
    Go to entries

    User Feedback

    Recommended Comments

    There are no comments to display.



    Guest
    This is now closed for further comments

×
×
  • Create New...

© 2024 Cloud Software Group,
Inc. All rights reserved.

Products

Explore