Problem Description:If you are using TIBCO JasperReports® Server 7 and trying to display a dashboard using Visualize.js, you may get the following error only when using a newer version of Safari. For example, High Sierra & Safari 11, Catalina & Safari 13. You don't see this error when using other browsers such as Chrome and Firefox. | [toc] |
Failed to load resource: the server responded with a status of 40112:19:26.9 "bi/dashboard/Dashboard]" - "[visualize.js:95]" - "[ERROR] - "-"authentication.error: Authentication error"
Workaround:
In newer versions of Safari, a new feature was added. By default, the new option, Prevent Cross-site Tracking, is checked.
Uncheck this option and see if the error disappears.
It is not clear if this problem is a result of Safari restricting/deleting cookies in error, but at least you can uncheck this option as a workaround for now.
The following links contain some helpful information about this new feature.
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