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  • Text fields disappear when exported to PDF


    dszeto
    • Version: v6.4 Product: Export

    Issue Description:

    When exporting a report to PDF, some of the text fields are missing in the title band.


    Solution:

    This use case was that this report was being exported from a TIBCO JasperReports® Server deployed on an AIX OS. The same report ran on JasperReports® Server deployed on Windows, Linux etc to PDF all showed every text field. At first it was suspected that this had to do with the data, since only text fields containing strings were missing. Once the text fields that do show up in the PDF export were changed to string, those fields still appeared. Since this report output contains all text fields when exported from other OS, that hinted at this being a font issue. Specifically, the fonts on AIX did not necessarily map to the fonts used in the report design. Once font extensions were used to allow the report to use the font anywhere it is deployed, the report exported with all missing text fields from AIX.


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