Issue DescriptionCustomer configured TIBCO JasperReports® Server to send job notifications with checked 'Include HTML report in email body' option. | [toc] |
Resolution
This is default behavior of GMail.
If an email exceed 102kb size (GMail limit), GMail just clips the message and add
[Message clipped] View entire message
text and hyperlink and the page bottom, on the left side and causes the shift.
If an email has less then 102kb, the report displays as expected.
This behavior out of TIBCO JasperReports® Server control.
Please review an article that explains GMail behavior:
https://epicfizz.com/gmail-message-clipped-why-and-fix/
What you could try is to install 'Trimless for Google Mail™' Chrome extension which expands trimmed parts, removes "Show trimmed content" button and as a result, the report displayed centered:
https://chrome.google.com/webstore/detail/trimless-for-google-mail/niepjjjfafhadmfdminbckmciijcaagc
Chrome restart may required to make the extension work.
Ref. Case 01638281
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