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  • HTML Reports Going to The Right of Page in Job Notification Email


    asimkin
    • Features: Scheduler Version: v7.1 Product: JasperReports® Server

    Issue Description

    Customer configured TIBCO JasperReports® Server to send job notifications with checked 'Include HTML report in email body' option.

    He noticed that some of reports are aligned to the right side of page when he viewed the report in GMail, while the reports designed centered

    [toc]

    gmail_rightaligned.png.fb9d64d4689e603085550ef5a39dd452.png


    Resolution

    This is default behavior of GMail.

    If an email exceed 102kb size (GMail limit), GMail just clips the message and add

    [Message clipped]  View entire message

    text and hyperlink and the page bottom, on the left side and causes the shift.

    gmail_messageclipping_0.png.5d7ad3012b296467466bef6616a5d86e.png

    If an email has less then 102kb, the report displays as expected.

    This behavior out of  TIBCO JasperReports® Server control.

    Please review an article that explains GMail behavior:

    https://epicfizz.com/gmail-message-clipped-why-and-fix/

    What you could try is to install 'Trimless for Google Mail™' Chrome extension which expands trimmed parts, removes "Show trimmed content" button and as a result, the report displayed centered:

    https://chrome.google.com/webstore/detail/trimless-for-google-mail/niepjjjfafhadmfdminbckmciijcaagc

    Chrome restart may required to make the extension work.


    Ref. Case 01638281

    gmail_rightaligned.png.d48b9db924fd674b9ed2bf9c2d835845.png

    gmail_messageclipping_0.png.df5385cc7f02ef6c37fdf1810c847524.png


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