Scenario:
User has a report setup to use an HTML5 chart. When viewing it in JasperServer it works fine but as soon as you export it through email schedule or the export button on the report the bars disappear.
Solution:
You either need to configure PhantomJS (older version pre 7.8.0) or Chromium (post 7.8.0) to export Javascript based objects to formats that don't have Javascript capacity.
See here for PhantomJS:
See here for Chromium:
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