JasperReports® Server License Is Invalid On WebSphere

Solution:

If manual clearing caches on WebSphere (folders <WebSphere_HOME>/AppServer/profiles/AppSrv01/temp & <WebSphere_HOME>/AppServer/profiles/AppSrv01/wstemp, or by script <WebSphere_HOME>/bin/clearClassCache.sh) or moving the license to some folder, and applying the parameter to JVM arguments:

-Djs.license.directory=/path_to_the_folder_with_license

don't help, there is necessary to add additional optimal JVM resource for JasperReports® Server

To configure this Java JVM option:

1. Select Enterprise Applications > jasperserver-pro_war > Target specific application status > (server name).
2. Expand Java and Process Management > Process Definition > Java Virtual Machine > Generic JVM arguments.
3. In the Generic JVM Options text box, paste in the following JVM option (it directs WebSphere to use specifically the xerces implementation):

           -Djavax.xml.parsers.DocumentBuilderFactory=org.apache.xerces.jaxp.DocumentBuilderFactoryImpl                                                                                

4. Click Save on the console task bar.    

More information please find in our TIBCO JasperReports® Server Installation Guide:

https://community.jaspersoft.com/documentation/tibco-jasperreports-server-installation-guide/v71/procedure-installing-and-deploying-0#warwebsphere_3111387327_1138717

Don't forget to restart JasperReports® Server or fully application server on WebSphere.

This JVM argument also can be added entirely to application server on WebSphere (but it depends on other applications running on this application server):

VO - 20180903, case #01629967