| Category: | Bug report |
Priority: | Urgent |
Status: | New |
| Project: | Severity: | Critical |
Resolution: | Open |
|
| Component: | Reproducibility: | Not Attempted |
Assigned to: |
Hi Team,
We are seeing intermittent license issue on Jasper Soft Server. Subscription is expiring on 30 July 2017. Issue gets resolved after restart.
2017-06-20 05:34:59,741 ERROR AsyncJasperPrintAccessor,pool-6-thread-8:315 - Error during report execution
com.jaspersoft.jasperreports.license.LicenseException: Licencia no válida. No se encontró el archivo de licencia /data/apps/jasperreports/jasperserver.license.
at com.jaspersoft.ji.license.JRLicenseProviderAdapter.requireLicense(JRLicenseProviderAdapter.java:78)
at com.jaspersoft.ji.license.JRLicenseProviderAdapter.requireFeature(JRLicenseProviderAdapter.java:70)
at com.jaspersoft.jasperreports.license.LicenseManager.requireFeature(LicenseManager.java:113)
at com.jaspersoft.jasperreports.highcharts.HighChartsUtils.requireHighchartsFeature(HighChartsUtils.java:49)
at com.jaspersoft.jasperreports.highcharts.charts.ChartFillComponent.<init>(ChartFillComponent.java:109)
at com.jaspersoft.jasperreports.highcharts.charts.ChartFillGenericElement.<init>(ChartFillGenericElement.java:22)
| Attachment | Size |
|---|---|
 license_after_restart.jpg | 130.5 KB |
