[#12986] - Jasperserver 7.1.0 -> Client update to Firefox 69.0 and single select query combo opens and closes with no chance to choice

Posted by mlopez_1 on August 5, 2020 - 4:04am
Category:
Bug report
 Priority:
High
 Status:
New
Project:
JasperReports® Server
 Severity:
Critical
 Resolution:
Open
Component: Reproducibility:
Always
 Assigned to:
Subscribe

Jasperserver 7.1.0 Compilación: 20180504_1307

When client update to Firefox 69.0 x64 Windows 10 PROF x64, single select query combo opens and closes with no chance to choice.

I can see the options but closes too quickly.

It seems javascript error.

This errors happens in old versions of IE like 8.0.

Regards,

Mariano

Input Controls
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mlopez_1
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17 Comments:

#1Posted by liaan@opencolla... on August 13, 2020 - 6:37am

As per question posted on https://community.jaspersoft.com/questions/1164286/single-select-input-c.... Question also has video that shows the problem.
This seems to be related to version 79, not 69 as mentioned above.
Tested with version 78 and there single select input control works as expected.

This currently affects all our Firefox users, where no single select input control can be used.

Please prioritise a fix for this.

#2Posted by berichte on August 13, 2020 - 7:36am

same problem with 7.2 and 7.5 JRS (when controlls are on page start, ...)
NO problem if control is in a separate popup

#3Posted by mlopez_1 on August 13, 2020 - 8:03am

Sorry for mozilla version, was 79.0 nor 69.0

#4Posted by lachinaa on September 11, 2020 - 5:09am
  • Severity:Major» Critical

Any news about this issue? any workaround?

#5Posted by gustavofarias on September 16, 2020 - 9:35am

Also happens in community edition 7.2, 7.8 on Firefox 80.0.1

#6Posted by jeffgrove on September 23, 2020 - 2:21pm

We are experiencing the same issue. Our customers have complained. We recommend switching to another browser but some of their staff really prefers Firefox. Happened when upgrading to 80.0.1

#7Posted by it_109 on October 15, 2020 - 12:33am

Drop-down lists still work with Firefox 78.3.0esr. With Google Chrome and Microsoft’s Chrome based Edge it is working too.
Tested with JasperReports Server 7.8.0 Build 20200807_1412.
This should be fixed with high priority because Firefox users can’t choose report parameters anymore.

#8Posted by lachinaa on October 16, 2020 - 2:47am

None find a workaround?

#9Posted by ANPY on October 19, 2020 - 4:11am

I added the following to the end of my overrides_custom.css:

.jr-mSingleselect-search.jr {
height: auto;
}

This solved the issue for me in 81.0.1.

#10Posted by vinothkumar@nep... on October 19, 2020 - 4:36am

Hi ANPY
can you pls share the overrides_custom.css
thanks in advance

#11Posted by mlopez_1 on October 20, 2020 - 11:51pm

Hi ANPY, I work with jasperserver 7.1.0 and this ones are my overrides_custom.css files:

jasperserver/themes/pods_summer/overrides_custom.css
jasperserver/themes/easy_access/overrides_custom.css
jasperserver/themes/default/overrides_custom.css
jasperserver/themes/jasper_dark/overrides_custom.css

Have you updated all the files ??

Which is your jasperserver version ??

Regards,

Mariano

#12Posted by it_109 on October 21, 2020 - 1:03am

I made a copy of jasper_dark theme and added
.jr-mSingleselect-search.jr {
height: auto;
}
to the end of the file themes/jasper_dark_test/overrides_custom.css and tested it with Firefox 82.0 and with jasperserver 7.1 and 7.8. In 7.8 it’s working in 7.1 not.

#13Posted by ANPY on November 13, 2020 - 12:46am

Hi mlopez_1, I use the jasper_dark theme and added the css to the end of the overrides_custom.css. Jasper Reports Server 7.5.

#14Posted by berichte on December 2, 2020 - 12:56am

JRS 7.2: css doesn't help (FF 82, FF 83)
workaround: use popup for input controls

opened another ticket: [#13291]
https://community.jaspersoft.com/jasperreports-server/issues/13291

#15Posted by danielmiloca on May 27, 2021 - 10:22am

I know that this post is a little old, but this link (https://community.jaspersoft.com/wiki/firefox-68-having-issue-ad-hoc-dro...) has default_theme_720_js-34685.zip file that it solved for me, both in Firefox, Opera, Chrome and Edge.

#16Posted by oduffey on April 12, 2022 - 7:39am

I have the same problems on Jasperserver 7.8 and Firefox 91.5.0esr.
No problem with Chrome

#17Posted by oduffey on June 7, 2022 - 12:12am

Finally the solution of ANPY #12 worked for me.

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