[#11211] - Throwing error as java.lang.NoClassDefFoundError: org/apache/axis/utils/NetworkUtils

Category:
Bug report
Priority:
Immediate
Status:
New
Project: Severity:
Block
Resolution:
Open
Component: Reproducibility:
N/A
Assigned to:
0

We have a enterprise licence. We updated from 6.1.1 to 6.4.3 through overlay install. After resuming tomcat server it is showing following error and unable to start the application.

Log:
Exception in thread "License activation thread" java.lang.NoClassDefFoundError: org/apache/axis/utils/NetworkUtils
at org.apache.axis.AxisFault.addHostnameIfNeeded(AxisFault.java:881)
at org.apache.axis.AxisFault.initFromException(AxisFault.java:280)
at org.apache.axis.AxisFault.<init>(AxisFault.java:181)
at org.apache.axis.AxisFault.makeFault(AxisFault.java:101)
at org.apache.axis.transport.http.HTTPSender.invoke(HTTPSender.java:154)
at org.apache.axis.strategies.InvocationStrategy.visit(InvocationStrategy.java:32)
at org.apache.axis.SimpleChain.doVisiting(SimpleChain.java:118)
at org.apache.axis.SimpleChain.invoke(SimpleChain.java:83)
at org.apache.axis.client.AxisClient.invoke(AxisClient.java:165)
at org.apache.axis.client.Call.invokeEngine(Call.java:2784)
at org.apache.axis.client.Call.invoke(Call.java:2767)
at org.apache.axis.client.Call.invoke(Call.java:2443)
at org.apache.axis.client.Call.invoke(Call.java:2366)
at org.apache.axis.client.Call.invoke(Call.java:1812)
at com.jp.protection.pub.pro.integration.ws.gen.LicensingFacadeSoapBindingStub.activateLicense(LicensingFacadeSoapBindingStub.java:409)
at com.jp.protection.pub.pro.integration.ws.LicensingFacadeWS.activateLicense(LicensingFacadeWS.java:224)
at com.jaspersoft.ji.license.LicenseActivationFacade.activateLicense(LicenseActivationFacade.java:77)
at com.jaspersoft.ji.license.LicenseSupport.doActivateLicense(LicenseSupport.java:218)
at com.jaspersoft.ji.license.LicenseProviderImpl$1.run(LicenseProviderImpl.java:324)
at java.lang.Thread.run(Thread.java:745)
Caused by: java.lang.ClassNotFoundException: org.apache.axis.utils.NetworkUtils
at org.apache.catalina.loader.WebappClassLoader.loadClass(WebappClassLoader.java:1714)
at org.apache.catalina.loader.WebappClassLoader.loadClass(WebappClassLoader.java:1559)
... 20 more

v6.4.3
JasperServer
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Joined: Sep 10 2018 - 9:50pm
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