[#7061] - Problem during fillreport and exportReportToPdfStream Generate Kernel Error

HI All,

We need an urgent help.

We are using jasper report 5.6.0, and is happening a strange problem,

Every Thurday at 13:30 and 18:30, our application is terminated by the Operation System. That's right, only on thurday on these hours. And this method is executed every day, each 3 seconds, and the problem do not happen, only on thurday.

Checking the SO Red Hat 5 logs we founded this error

kernel: inspectionSheet[15540] general protection rip:3ad7e30122 rsp:ec1a0bf393f93906 error:0

We are facing this problem for a month, and always shows this error.

The operation system, detect an invalid memory access and kill the Application server process.

You can find file General Protection.xls attached an RedHat link explain this error

The link explains that is a problem on program code

To discovery where the problem is, we put log on code for every line, but except on 2 lines, that is a Jasper report execution, and the problem occurs on:

JasperPrint jasperPrint = JasperFillManager.fillReport(jasperFile, parameters,jrDataSource);

OR

JasperExportManager.exportReportToPdfStream(jasperPrint, output);

Please can you help with this problem ?

Send a suggestion or if is a know bug?

Ps. We already check the hardware and there is no problem