[#11536] - Jasper Print Job Stuck in Printer Queue

Category:
Bug report
Priority:
Immediate
Status:
New
Project: Severity:
Critical
Resolution:
Open
Component: Reproducibility:
Always
Assigned to:
0

I [29/Jan/2019:22:08:49 -0500] [Job 6112] File of type application/postscript queued by "wasadmin".
I [29/Jan/2019:22:08:49 -0500] [Job 6112] Queued on "rxthermlbl1" by "wasadmin".
I [29/Jan/2019:22:08:49 -0500] [Job 6112] Started filter /usr/lib64/cups/filter/pstops (PID 19801)
I [29/Jan/2019:22:08:49 -0500] [Job 6112] Started filter /usr/lib64/cups/filter/pstoraster (PID 19802)
I [29/Jan/2019:22:08:49 -0500] [Job 6112] Started filter /usr/lib64/cups/filter/rastertolabel (PID 19803)
I [29/Jan/2019:22:08:49 -0500] [Job 6112] Started backend /usr/lib64/cups/backend/socket (PID 19804)
E [29/Jan/2019:22:08:49 -0500] [Job 6112] No %%BoundingBox: comment in header!
E [29/Jan/2019:22:08:49 -0500] [Job 6112] No %%Pages: comment in header!
E [29/Jan/2019:22:08:49 -0500] PID 19802 (/usr/lib64/cups/filter/pstoraster) stopped with status 1!
I [29/Jan/2019:22:08:49 -0500] Hint: Try setting the LogLevel to "debug" to find out more.
E [29/Jan/2019:22:08:49 -0500] [Job 6112] No pages found!
E [29/Jan/2019:22:08:49 -0500] PID 19803 (/usr/lib64/cups/filter/rastertolabel) stopped with status 1!
I [29/Jan/2019:22:08:49 -0500] Hint: Try setting the LogLevel to "debug" to find out more.
E [29/Jan/2019:22:08:49 -0500] [Job 6112] Job stopped due to filter errors.

---------
Error: /undefined in --setpagedevice--
Operand stack:
--dict:5/5(L)--
Execution stack:
%interp_exit .runexec2 --nostringval-- --nostringval-- --nostringval-- 2 %stopped_push --nostringval-- --nostringval-- --nostringval-- false 1 %stopped_push 1921 1 3 %oparray_pop 1920 1 3 %oparray_pop 1904 1 3 %oparray_pop 1787 1 3 %oparray_pop --nostringval-- %errorexec_pop .runexec2 --nostringval-- --nostringval-- --nostringval-- 2 %stopped_push --nostringval-- 1889 1 3 %oparray_pop --nostringval--
Dictionary stack:
--dict:1170/3371(ro)(G)-- --dict:0/20(G)-- --dict:98/200(L)--
Current allocation mode is local
Last OS error: 2
GPL Ghostscript 8.62: Unrecoverable error, exit code 1
(/usr/lib64/cups/filter/pstoraster) stopped with status 1!
Wrote 1 pages...
(/usr/lib64/cups/filter/pstops) exited with no errors.
No pages found!
(/usr/lib64/cups/filter/rastertolabel) stopped with status 1!
(/usr/lib64/cups/backend/socket) exited with no errors.
File 0 is complete.
Job stopped due to filter errors.
D [06/Jan/2019:17:52:40 -0500] Discarding unused printer-state-changed event...
D [06/Jan/2019:17:52:40 -0500] Discarding unused job-stopped event...
--------

v5.1.0
java 1.8.040
nishant.goyal2's picture
Joined: Jan 29 2019 - 9:32pm
Last seen: 2 weeks 6 days ago
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