rturnquist Posted November 20 Share Posted November 20 I am able to create a connection within Jaspersoft Studio to our JasperReports Server, but every time I exit the application and restart it, I have to re-enter it. I never used to have this problem, so I'm assuming it's a bug rather than just a setting that I'm missing. Not sure where to report bugs. I'm using the JasperReport Studio plugin version 6.20.6, though it's been consistently occurring over the last couple of years with the previous versions as well. Currently using Eclipse Version: 2.3.1500.v20230903-1000, though that's been upgraded a couple times as well - same issue in previous versions. Link to comment Share on other sites More sharing options...
Mehak Rajkumar Posted Monday at 06:32 AM Share Posted Monday at 06:32 AM Thank you for posting to the Jaspersoft Community. Our team of experts has read your question and we are working to get you an answer as quickly as we can. If you have a Jaspersoft Professional Subscription plan, please visit https://support.tibco.com/s/ for direct access to our technical support teams offering guaranteed response times. Link to comment Share on other sites More sharing options...
mbielkiewicz Posted Monday at 06:36 AM Share Posted Monday at 06:36 AM I've never had this problem myself, so I'm not exactly sure what the issue could be, however you used to be able to report bugs via the ladybug icon from within the application (on the toolbar). I believe that essentially posted the bug to the old community site so now that we've just moved over, I'm not sure if that still works. Please give it a try and I will ping our Studio team internally to see if someone can chime in. -Mike Link to comment Share on other sites More sharing options...
mbielkiewicz Posted Monday at 06:39 AM Share Posted Monday at 06:39 AM I've never had this problem myself, so I'm not exactly sure what the issue could be, however you used to be able to report bugs via the ladybug icon from within the application (on the toolbar). I believe that essentially posted the bug to the old community site so now that we've just moved over, I'm not sure if that still works. Please give it a try and I will ping our Studio team internally to see if someone can chime in. In the meantime, I do see we have our Tracker feature here on the new site - I would post this issue there as a bug with Studio and perhaps the Studio team can get to it that way. -Mike Link to comment Share on other sites More sharing options...
rturnquist Posted Tuesday at 11:09 PM Author Share Posted Tuesday at 11:09 PM Mike - Thanks for the tip about posting it to the Tracker feature. I am able to see previously-reported issues with Jaspersoft Studio, but I don't see a way for me to post something new - and yes, I'm logged in. Any help would be appreciated. In the meantime, I'll try the ladybug method. Thanks. Link to comment Share on other sites More sharing options...
rturnquist Posted Tuesday at 11:19 PM Author Share Posted Tuesday at 11:19 PM (edited) P.S. The ladybug option isn't working. When attempting to send the issue, I get: Quote com.jaspersoft.studio.community.utils.CommunityAPIException: Unable to retrieve authentication information. Http Status Code: 404 Http Response Code: <!DOCTYPE html> <html lang="en-US" dir="ltr"> <head> <meta charset="utf-8"> <title>Sorry, we could not find that!</title> ...plus a few hundred more lines. Edited Tuesday at 11:19 PM by rturnquist used an incorrect word Link to comment Share on other sites More sharing options...
mbielkiewicz Posted 13 hours ago Share Posted 13 hours ago Unfortunately, this is likely due to our recent transition to this new website. Let me research this a little and get back to you. -Mike Link to comment Share on other sites More sharing options...
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