Is it possible to buy a support only type licence or subscription for Jaspersoft Community?

[andrew.hayes]

We deploy Jaspersoft Communtiy to our critical production environments. I am looking to purchase some kind of support subscription to give us piece of mind when it comes to mainly critical issues but also possibly development type questions.

I was wondering if anyone had successfully negotiated or obtained something similar from TIBCO or perhaps somewhere else? I'm aware I can purchase an enterprise licence for this but we do not need the functionality that comes with the enterprise software and they are asking stupid money for our specific requirements.

The support website (https://www.jaspersoft.com/support) seems to suggest there is such and option but when you speak to TIBCO they simply say this is an error.

Thanks.

 

[bigalex]

I called TIBCO and the answer is No.

 

[djohnson53]

If you're willing to pay for support for the community edition, why not purchase the commercial version. Support would be part of the deal.