gustavofarias Posted November 17, 2020 Share Posted November 17, 2020 Whener a try to remove a particular user form the server, I get the message: There was an error on the server. Try again or contact site administrators. (Error UID: 23cea5f8-9573-4328-87c2-d87e6a9d7126)In var/log/tomcat9, I can't find any log produced by jasper server. In other forums or answers there are some indications of where the logs could be, but I couldn't find them in any of the locations, like WEB-INF/logs.I'm using Jasper server community 7.8 on ubuntu 18, in a package managed tomcat 9. Link to comment Share on other sites More sharing options...
Solution gustavofarias Posted December 15, 2021 Author Solution Share Posted December 15, 2021 First I needed to activate the logs.in/var/lib/tomcat/webapps/jasperserver/WEB-INF/log4j2.properties[/code]change this:appender.fileout.fileName=${log4j:configParentLocation}/logs/jasperserver.logappender.fileout.filePattern=${log4j:configParentLocation}/logs/jasperserver.%i.log.gz[/code]to something like:appender.fileout.fileName=/var/log/tomcat/jasperserver.logappender.fileout.filePattern=/var/log/tomcat/jasperserver.%i.log.gz[/code] Link to comment Share on other sites More sharing options...
nsyj96 Posted January 26 Share Posted January 26 another place to see for Ubuntu 20.04 users: /opt/jasper/apache-tomcat/webapps/jasperserver/WEB-INF/logs/jasperserver.log Link to comment Share on other sites More sharing options...
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