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Server not found/ 404 error when trying to login to jasper server


arindam.dan

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Hi, Please could you check the port number, by default it installs on port 8080, but if you have something running on this port already it may have installed on another port. You could check the installation.log search for "START: wait for port", this should display the port number it was installed on. Also check the properties.ini file.

Also test the URL it should be something like "http://localhost:8080/jasperserver-pro/login.html", any mistakes in this and it will give an error .. 

Thanks

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Hi, Please could you check the port number, by default it installs on port 8080, but if you have something running on this port already it may have installed on another port. You could check the installation.log search for "START: wait for port", this should display the port number it was installed on. Also check the properties.ini file.


Also test the URL it should be something like "http://localhost:8080/jasperserver-pro/login.html", any mistakes in this and it will give an error .. 


Thanks


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Here are some things to check if you are running Windows.

1. Make sure Postgres is also running. 

2. Postgres installs on port 5432. Make sure your virus protection and/or Windows firewall have not blocked that port.

3. I know this may be silly but are you sure you installed the Pro version? try http://127.0.0.1:8080/jasperserver - (without the login.htm). This should redirect you to the login page.

 

Good luck.

 

 

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OK, your Tomcat is running but the jasperserver application likely did not launch correctly. 

1. Check <tomcat-install-dir>/logs/catalina.out and look for any errors on startup.

2. Enable the Manager app or PSI Probe (my preference, see http://community.jaspersoft.com/wiki/psi-probe-replacement-tomcat-manager) and check to see if the jasperserver app is running.

Let us know what you find.

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  • 3 years later...
  • 5 years later...

Hi guys,

I am writing you from a far future. After trying every suggestion on this page I decided to write that none works. I am using Windows 11, Tomcat is running but I am still getting HTTP Status 404 - not found on http://localhost:8080/jasperserver

As a software developer I cannot imagine that someone delivers software that doesn't even start after installing it.

Why is in Java world everything so complicated? "just extract those files and run 10 scripts after that to do setup - it should work" yeah, sure

Cheers

 

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  • 8 months later...

This is a very vague issue, to be honest. There are many things that could possibly be wrong - if Tomcat is running (you can verify this by following above instructions), and you still can't reach Jaspersoft, that means the Jaspersoft application did not startup properly or you aren't hitting the correct URL. I don't want to repeat everything from earlier in this old thread, so can you post your specific issue and include anything you see in the catalina.out log that looks like an error on startup? That's really the only way to troubleshoot this issue.

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