webHelpModule is undefined

[dknutson]

I'm accessing a 3.7 version of JasperServer using IE8 on a vista machine.  In the left corner of the IE screen it provides the warning the the page was displayed, but that there were errors.  Clicking on error icon brings up an explorer status box that says -"webHelpModule is undefined"

What is the webHelpModule and is this issue related to IE8 alone?  I don't see it when using Firefox from a linux machine.

[swood]

Looks like this has been fixed in the final version of 3.7, which is due to be released soon.

 

Sherman

Jaspersoft

[dknutson]

Thanks!

[thohmann]

This does not appear to be fixed.  We are seeing the issue in IE7 and Firefox.  We are using the final release build of 3.7 that was released a week or so ago.

 

Thanks!

[nglorieux]

I think it's a mix-up between the pro version and the CE version, I ended up removing for now the references to the webhelp module in CE

[thohmann]

Did you fix this on your version? What did you do to fix this?

[amayr]

I would also like to know how you fixed this. Thanks.

[swood]

Hmmm, in the released version, there are a few JSP and one Javascript references to it.

 

jpivot\ja-pro.js(194): $('helpLink').onclick = webHelpModule.displayWebHelp;

WEB-INF\jsp\olap\viewOlap.jsp(107): webHelpModule.currentContext = "analysis";
WEB-INF\jsp\rolesFlow\roleManager.jsp(65): webHelpModule.currentContext="admin";
WEB-INF\jsp\search\results.jsp(76): webHelpModule.currentContext = "search";
WEB-INF\jsp\userFlow\userManager.jsp(65): webHelpModule.currentContext="admin";
 

 

I think you can just remove them.

 

 

Sherman

Jaspersoft

[moiseslindo]

so cool,

i just comment every line where "webHelpModule." was and problem was resolved.

Thanks a lot from Peru.

[tkavanagh]

Hi Folks,

I just checked in a fix to this issue in branches/js-for-pro-3.7.x.

The 3.7.1 release is built off of tags/js-3.7.1

(and the tag is based on js-for-pro-3.7.x - kind of a clunky name for us CE users.)

 

Here are what the diffs look like if you want to apply them yourselves in your env:

 

In webapp:

WEB-INF/jsp


In source base:

jasperserver-war/src/main/webapp/WEB-INF/jsp


Index: olap/viewOlap.jsp
===================================================================
--- olap/viewOlap.jsp   (revision 18334)
+++ olap/viewOlap.jsp   (working copy)
@@ -104,7 +104,7 @@

 var viewURI = '<c:out value="${requestScope.name}" />';
 var olapPage = 'olap/viewOlap.html';
-webHelpModule.currentContext = "analysis";
+window.webHelpModule && (webHelpModule.currentContext = "analysis");

 </script>

Index: rolesFlow/roleManager.jsp
===================================================================
--- rolesFlow/roleManager.jsp   (revision 18334)
+++ rolesFlow/roleManager.jsp   (working copy)
@@ -62,7 +62,7 @@
     <script language="JavaScript" src="${pageContext.request.contextPath}/scripts/usersandroles/rolemanager/roleManager.js"></script>

     <script>
-        webHelpModule.currentContext="admin";
+        window.webHelpModule && (webHelpModule.currentContext="admin");
     </script>

 </head>
Index: search/results.jsp
===================================================================
--- search/results.jsp  (revision 18334)
+++ search/results.jsp  (working copy)
@@ -73,7 +73,7 @@


     <script>
-        webHelpModule.currentContext = "search";
+        window.webHelpModule && (webHelpModule.currentContext = "search");
     </script>

 </head>
Index: userFlow/userManager.jsp
===================================================================
--- userFlow/userManager.jsp    (revision 18334)
+++ userFlow/userManager.jsp    (working copy)
@@ -62,7 +62,7 @@
     <script language="JavaScript" src="${pageContext.request.contextPath}/scripts/usersandroles/usermanager/userManager.js"></script>

     <script>
-        webHelpModule.currentContext="admin";
+        window.webHelpModule && (webHelpModule.currentContext="admin");
     </script>