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Issue with Hourglass in JasperServer


nchirr

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Hi,

Really appreciate if someone can help with this. Did look around quite a lot in Google, but could not find anything that is remotely close to a solution or even a problem acknowledgement.

Our users login into JasperServer (3.5.1) inteface to view static (pre-generated) reports.

During their movement withint their allowed folders and reports, the 'hourglass' is indiscriminately appearing at its own leisure. Although the users can still be able to click on folder/reports etc., for most users the presence of the hour glass is making them wait for something to happen.

Please suggest/help how if anything can be fixed?

Regards,

Nagesh

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The hourglass appears during AJAX calls to the server and rendering the results. It should not be on all the time. Are the user's machines relatively low powered? You could have situations where the browser is stil rendering, but they can do the next thing.

 

Sherman

Jaspersoft

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