Binary Installer Freezes

If you run the JasperReports Server installer on any platform and the installation fails, the following resources can help you find the source of the error.

Installer Log Files

If you get an error when running the JasperReports Server installer on any platform, look at the log file created by the installer. This log records the status and completion of installer operations. If a specific error occurred, you may find an explicit error message. Even without an explicit error message, the log file should help you locate the cause of the error.

You'll find the installer log for your platform in the following location:

Windows:

<js-install>/installation.log

Linux:

<js-install>/installation.log

Mac

<js-install>/installation.log

If you've tried multiple installs, make sure you view the most recent install log.

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