Mac OSX Issues

Problem Starting JasperReports Server on Mac

We have seen some issues caused by the improper shutdown of the Tomcat included with JasperReports Server. This may be caused by shutting the machine down while Tomcat is running.

When the Tomcat scripts start Tomcat, they write a .pid (Process ID) file to the Tomcat folder. Tomcat uses this to determine whether the Tomcat instance is already running. When Tomcat is shutdown, this pid file is removed. However, if the pid file is not removed on shutdown, Tomcat will fail to start up.

You may see this when you double-click the jasperServerStart.app startup. JasperReports Server seems to be starting up, but it never actually does.

To recover from this issue, manually delete the pid file.

Delete catalina.pid using Finder:

1.

Navigate to the <js-install>/tomcat/temp folder

For instance: /Applications/jasperreports-server-cp-8.2.0/tomcat/temp

2.

Delete catalina.pid

Delete the catalina.pid file using Terminal shell:

1.

Open a Terminal shell (Finder > Go > Utilities > Terminal Icon)

2.

Navigate to the <js-install>/tomcat/temp folder

For instance: /Applications/jasperreports-server-cp-8.2.0/tomcat/temp

3.

To Start:

./ctlscript start postgresql

./ctlscript start tomcat

4.

To shutdown:

./ctlscript stop

or

./ctlscript stop tomcat

./ctlscript stop postgresql