jasperreport server 6.0.1 formating issues with zoom buttons

[AndreC]

It seem that version 6.0.1 added soem options to Zoom the report but it looks terrible and I would like to maybe hide to options.

 

 

 

Is there any way to fix it or maybe just hide it?

 

[elizam]

I looked at a sample report in Firefox, Chrome & IE 11 and didn't see this problem. What is your browser? Is there other information that might be useful?

[AndreC]

I tried IE, Chrome and Safari on Windiows 7, 8.1 and Mac Yosemite

 

It's when you do a run now of the report.

 

Can you attach a screen shot of what it should look like?

 

[AndreC]

here is a sample report from Safari on Mac

/sites/default/files/images/Screen%20Shot%202015-01-28%20at%2014_15_28.png

[AndreC]

Now Opera on Mac

you can see it is constant that the top of the report is all screwy on the display.

 

The "search report" box is half way out of the stat bar header, the large zoom arrow are ... well easy to understand when looking at the screenshot bellow;

 

/sites/default/files/images/Screen%20Shot%202015-01-28%20at%2014_37_23.png

[AndreC]

I tried with 2 different Themes and still have the same results.

Any help would be appreciated.

 

Thanks

 

[AndreC]

Hi again,

 

i dont know if that make a difference but I am using the Community Edition.

 

[elizam]

Okay, it does look as though old versions of the reports don't load gracefully. What I'm seeing is this:

/sites/default/files/images/accountsreport.png

There are a number of differences, including the name of the report and the layout.  Ar eyou seeing this with your own reports?  What version are you upgrading from?

[AndreC]

Basically I see that for all reports, mine of the samples.

 

Today I have installed JRS on Amazon, the pro version.

OOTB it show proper headers.

Then I imported my set of reports and users.

When I connect using one of my user (mine for instance) it show my problem, regardless of the sample reports or my own.

When using "superuser" i dont get this on either reports.

It seem to be associated to some roles or user profile..

I will keep investigating unless you have an idea.

 

Ok, i tried, still on the Pro version, to add a new user, and still same issues.

 

So far only the "superuser" does not have the issue.

 

Thanks

[AndreC]

Hi,

I think i am getting somewhere here but still no clue how to fix it in Community and/or Commercial (PRO) version

 

It seem to be happening only when the user belong to an "organisation"

I created a test user that has the proper roles but not belonging to any organisation and it works.

 

Now I need to find a way to remove them from any organisation or find a way to fix it permanently.

Any idea?

 

[elizam]

I'm not seeing it when I create a new organization and a new user and log in as a user on that organization. Did you do any customization of the UI or themes for any of your organizations? Or customization of the report viewer?

[AndreC]

I restored a backup from my community edition which has no organization.

I had created a new theme but even without using it (meaning using the default theme) I have the issue with my users but not with the superuser.

 

I just tried again the superuser and set the custom theme from the organisation as active and still good for that user.

 

I will now deleted the theme and still the same for both users.. bad with any users from the "organization_1" and good for those without organization.

 

 

 

[AndreC]

Finally got it fixed.

Yes it was a problem iwth my custom theme.

 

I took a fresh copy of the default theme and then applied my changes on top and then saved it back as a new theme and it all worked.

 

[pkolli]

Where did you find custom theme setting?

Can you share screen?

I am also facing same problem, please guide me through the steps.

[AndreC]

What I did is to download a fresh copy of the default theme from the web interface (tree on the left). Then I applied my customisation back to it and then uploaded the theme back to the server via the web interface again.