New to admin'ing jasperserver, report not running, getting error

[CTrimble]

Error Message:

An error occurred. Please contact your system administrator.

Error Trace:

com.jaspersoft.jasperserver.api.JSException: jsexception.error.creating.connection

com.jaspersoft.jasperserver.api.JSException: jsexception.error.creating.connection	at com.jaspersoft.jasperserver.api.engine.jasperreports.service.impl.JdbcDataSourceService.createConnection(JdbcDataSourceService.java:62)	at com.jaspersoft.jasperserver.api.engine.jasperreports.service.impl.BaseJdbcDataSource.setReportParameterValues(BaseJdbcDataSource.java:52)	at com.jaspersoft.jasperserver.api.engine.jasperreports.service.impl.JdbcDataSourceService.setReportParameterValues(JdbcDataSourceService.java:67)	at com.jaspersoft.jasperserver.api.engine.jasperreports.service.impl.EngineServiceImpl.executeQuery(EngineServiceImpl.java:1026)	at com.jaspersoft.jasperserver.api.engine.jasperreports.service.impl.EngineServiceImpl.executeQuery(EngineServiceImpl.java:987)	at com.jaspersoft.jasperserver.war.action.ReportParametersAction.executeQuery(ReportParametersAction.java:514)	at com.jaspersoft.jasperserver.war.action.ReportParametersAction.createWrappers(ReportParametersAction.java:477)	at com.jaspersoft.jasperserver.war.action.ReportParametersAction.createWrappers(ReportParametersAction.java:414)	at com.jaspersoft.jasperserver.war.action.ReportParametersAction.createWrappers(ReportParametersAction.java:123)	at com.jaspersoft.jasperserver.war.action.ViewReportAction.checkForParams(ViewReportAction.java:148)	at sun.reflect.GeneratedMethodAccessor488.invoke(Unknown Source)	at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:25)	at java.lang.reflect.Method.invoke(Method.java:597)	at org.springframework.webflow.util.DispatchMethodInvoker.invoke(DispatchMethodInvoker.java:103)	at org.springframework.webflow.action.MultiAction.doExecute(MultiAction.java:136)	at org.springframework.webflow.action.AbstractAction.execute(AbstractAction.java:203)	at org.springframework.webflow.engine.AnnotatedAction.execute(AnnotatedAction.java:142)	at org.springframework.webflow.engine.ActionExecutor.execute(ActionExecutor.java:61)[/code]

[CTrimble]

Not sure how to fix this. Any help is greatly appriciated.

[hozawa]

Did you define and test your datasource? You'll need to define your datasource in JasperReports Server. Jaspersoft Studio should have asked you to specify a datasource when you uploaded your report layout.

[CTrimble]

I did not upload the report. This system was in place when I took over. Since the report is already there, how do I define and test my datasource?

[CTrimble]

The problem was that the server this was point towards was moved off site to a hosted environment and the firewall had to be configured for an IPSEC tunnel to that server's ip in order for the connection to work. Only then could the datasource connect.